Refund Policy
We strive to ensure that every product you receive is in perfect condition. If you find that the product is damaged or not as expected upon delivery, please follow these steps:
Do Not Accept Damaged Deliveries: If you notice any damage to the product or packaging when the courier arrives, please refuse to accept the delivery. This helps us address the issue promptly and ensures that you are not charged for a product you did not receive in satisfactory condition.
Out-of-Stock Products: In the rare event that a product you ordered is out of stock, we will issue a coupon code for the value of the out-of-stock item. You can redeem this coupon on your next order for any product of your choice.
To process a return or refund for damaged goods or out-of-stock items, please contact our customer service team within 7 days of receiving your order. Provide your order number and details about the issue, and we will assist you in resolving it as quickly as possible.
Thank you for shopping with us!